Bay-Alarm-Medical-Review-c

Bay Alarm Medical offers several different packages that protect seniors in their homes and on-the-go. They have a 4.7 star Google Rating and many customers comment on how friendly the customer service is when they call with questions or problems.

Their home systems use AT&T’s cellular network and come with automatic fall detection. They also offer a GPS mobile help button and caregiver tracking.

In-Home

Bay Alarm Medical is part of the larger company, Bay Alarm, which has been a family-owned business since 1946. Their medical alert systems are popular among aging loved ones and their families because they help ensure that a person who falls or is incapacitated can get immediate assistance.

Their in-home devices use a base station that looks like a landline phone speaker and has a large, round “help” button you can press to be immediately connected with a live emergency operator. They can dispatch first responders to your location, track your movements via 4G LTE AT&T cellular technology, and connect with your friends or other trusted contacts to keep them informed of what is happening.

medical alarms for the elderly Users can choose from bundle packages, such as the 360deg Protection Bundle, which includes an in-home cellular system with a wearable help button and a wall button, a mobile GPS device, and a smartwatch, all for one monthly price. Some of these bundles also include a lockbox that can be placed on the outside of your home with an entry code that emergency responders can access when they arrive.

On-the-Go

Bay Alarm Medical offers on-the-go GPS help buttons and cellular systems that work outside of your home using the AT&T 4G LTE network. The devices are worn around your neck or wrist, with a button press connecting you to a 24/7 dispatch center. The dispatcher is trained to keep you calm and provide emergency assistance while also tracking your location.

The company also has a caregiver tracker that lets loved ones and caregivers see the location of their family member on-demand via an online portal. They can even set a geofencing zone for their loved one and receive a notification when they enter or leave it.

The company does a great job at explaining its packages and pricing on its website, though the number of package and bundling options can be confusing. It also lacks advance payment discounts, which many competitors offer. However, it makes up for this with excellent customer support and quality equipment.

In-Car

Bay Alarm Medical's In-Car service has an unique plug-in device and monitoring system that connects drivers with a call center in the event of a car accident. This is a very innovative option that could benefit seniors who like to travel, new drivers and anyone who spends a lot of time in the car.

The company's systems use cellular service and can be used with most landline phones (except for the SOS Home system). They also offer a mobile 4G LTE device with GPS location tracking, and their first-of-its-kind in-car device that uses advanced integrated crash detection technology.

When users push the button on their device, pendant or wearable, a trained operator available 24/7 speaks to them over the device and assesses their needs. They can contact loved ones, local 911 emergency services or even request the police be sent if needed. Using third-party translation services, the operators can speak with users in over 170 languages.

Warranty





Bay Alarm Medical offers a variety of packages that suit any lifestyle, including an in-home system with wearable and wall help buttons, a mobile GPS unit and an SOS smartwatch. They also have a variety of bundling options to save money and make it easier to get all the services you need.

The company uses a network of U.S.-based monitoring centers that are TMA Five Diamond certified. When you press your emergency button, a live operator will respond with care and compassion. They will contact friends and family or 911 if needed.

The company’s customer service representatives are multilingual, and can speak with customers in their preferred language. They are available 24 hours a day, seven days a week. They also offer free shipping and one free month on select systems for new customers. Other perks include a 30-day free trial period and easy installation. However, they do charge for shipping where other medical alert companies don’t, and don’t offer advance payment discounts or free equipment replacement as some competitors do. gps alarm for elderly