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Fall detection is a feature offered by medical alert systems that monitors a user’s movements to determine whether or not they have fallen. It’s usually an additional cost on top of a monthly plan for at home or on-the-go systems.

emergency button for elderly Many medical alert providers offer fall detection with a button you can press yourself in the event of an emergency. But some companies offer systems with fall detection that can also summon help even if you can’t press the button.

GreatCall’s Lively Mobile Plus

The company’s call button connects the user to a live agent, even if the device is turned off. They also have a fall detection feature that’s available with their Mobile Plus device for an extra $9.99 per month.

Reviewers generally love this product because it’s easy to use and waterproof. They also like that the agents can handle non-medical issues as well as medical emergencies. Their packages include 24/7 monitoring, Urgent Response, and access to Lively Link. You’ll pay a $35 activation fee in-store or over the phone and a monthly price for your device, service, and features.

You can get the device online or in stores, such as Best Buy. Customers can also opt for a health and safety package that’s separate from the device cost. The device can be attached to a belt or worn using the lanyard that comes with it. Our reviewers recommend wearing it around the neck to activate its fall detection feature, as it might set off a false positive if worn in the pocket.

Medical Guardian’s Mobile 2.0

Medical Guardian is a top-tier competitor for at-home and on-the-go medical alert systems. Its cellular-based systems connect to a monitoring center that can dispatch emergency and non-emergency services if needed. The company’s home and mobile systems include fall detection and the option to add a lockbox. Users can access their information through the MyMedicalGuardian app, which allows them to manage task reminders and update activity alerts. They can also store contact information for up to four people — known as Care Circle — on file that operators can call during emergencies or non-emergencies.





The company’s on-the-go devices can be worn with a belt clip or on a lanyard around the neck. Its home system is attractive and can be positioned in a central location without being an eyesore. Its subscription-based plan includes 24/7 monitoring and no equipment fee or activation charge. Its monitoring services are backed by UL listing and The Monitoring Association’s Five Diamond certifications.

Philips Lifeline’s Voice Extension

Designed to be worn on the go, this system uses GPS using multiple location detection technologies. It also features two-way voice with a response center and AutoAlert fall detection. It’s easy to set up with a simple, voice-guided process and the company offers a free one-time technician visit for home installation assistance (this is not included with all plans).

Users can call their local EMS, which will then notify 911. Unlike some other medical alert systems, Philips Lifeline doesn’t require an annual contract and allows for month-to-month pricing. elderly fall alert However, they do charge an activation and equipment fee, as well as a monthly service plan.

Customers have reported issues with the company’s customer service department. Some of the most common complaints seem to revolve around issues with shipping and returning the device when users decide that it’s not right for them. Other reoccurring complaints include a lack of transparency when it comes to pricing and fees.

LifeStation’s Sidekick

If you’re a senior who wants to stay active without worrying about falls, you might like LifeStation’s cellular in-home and mobile systems that offer protection at home and on the go. Both options give you two-way communication with a live agent in the monitoring center and can send help to your loved one within 20 seconds of a fall alert, even when they’re out of range. The company’s cellular-powered mobile device offers GPS and cellular data to track your location, whereas its landline option uses a range of up to 600 ft. LifeStation doesn’t offer activity tracking or pill reminders, however, which might be a drawback for some people.

The company’s pricing is competitive, with no monthly equipment fees and free shipping on its products. It also doesn’t require long-term contracts, and you can pay on a quarterly or annual basis. It also offers a 30-day money back guarantee, although you’ll have to pay for return shipping.